Starting point
The IT department of a holding company in the fast-moving FMCG industry set out to transform its data analytics team. The team had 19 members, including four senior data engineers. Constantly rising requests and a complex workload had made tracking and managing work chaotic. A Kanban transformation was started to manage work in a more transparent and lean way.
What we did
- Built motivation first. The team understood why a structured, manageable workflow mattered, and everyone took part in the change.
- Gamified Kanban training. A fun, hands-on training session covered the core Kanban principles and how flow management works, so the whole team started from the same page.
- Designed the Kanban system in a tool. The team learned how to organise and track work in the tool; work started moving through a defined flow, with the status of every item visible.
- Fast onboarding. Team members guided newcomers, which increased collaboration and knowledge sharing.
- Evolved the flow. The team kept reviewing its workflow, prioritising better and adjusting the flow as it learned.
Result
After four weeks of Kanban, work was managed better, the workflow was more transparent and coordinated, and the team was more motivated. The department could serve its customers faster, and continuous improvement became part of how it works.